Top 10 Things to Look for When Hiring a Commercial Cleaner in Brisbane
A practical guide to choosing the right cleaning company for your workplace.
Top 10 Things to Look for When Hiring a Commercial Cleaner in Brisbane
Choosing the right commercial cleaner can make a huge difference to the cleanliness, hygiene and professionalism of your workplace. But with so many cleaning companies in Brisbane, it can be hard to know who’s genuinely reliable and who’s cutting corners.
Whether you manage a school, office, aged care centre or commercial facility, here are the 10 most important things to look for when hiring a commercial cleaner in Brisbane.
1. Consistency & Reliability
When it comes to commercial cleaning, reliability is everything.
Your cleaner should turn up on time, complete the agreed cleaning checklist and provide consistent results every visit.
If you're constantly checking whether the cleaner has shown up or finished the job properly, it’s time to switch.
2. Police-Checked & Blue Card Approved Staff
For workplaces like schools, aged care centres and health facilities, this is non-negotiable.
✔ Police checks
✔ Blue Cards (for child-related environments)
✔ Verified identification
Always ask how staff are screened — a professional cleaner will be transparent.
3. Experience in Commercial & Contract Cleaning
Commercial cleaning is very different from residential cleaning.
Look for companies experienced in:
schools
aged care facilities
offices
retail
industrial or warehouse cleaning
after-hours cleaning
They should understand the hygiene standards and safety requirements needed for high-traffic environments.
4. Consistent Staff (Not Different Cleaners Every Week)
You should receive the same cleaner or team each visit.
This ensures:
✔ consistency
✔ accountability
✔ familiarity with your site
✔ improved efficiency
High turnover or random cleaners each week is a red flag.
5. Quality, Not Quantity
Many large-volume cleaning companies rush through jobs and focus on volume, not detail.
A quality-focused commercial cleaner will:
spend the right amount of time onsite
follow a detailed cleaning routine
ensure every task is completed
provide clear communication
This results in better hygiene, better safety and fewer issues.
6. Use of Eco-Friendly & Safe Cleaning Products
Cleaning products should be safe for:
✔ staff
✔ children
✔ residents
✔ sensitive work environments
Eco-friendly products also reduce strong chemical smells and harsh residues.
7. Clear Cleaning Checklist & Scope of Work
A professional cleaner will give you a written cleaning plan, including:
daily tasks
weekly tasks
monthly tasks
deep-cleaning tasks
consumable restocking
after-hours cleaning options
This ensures you know exactly what’s included.
8. Proper Training & WHS Compliance
A reputable Brisbane commercial cleaner should follow strict Work Health & Safety procedures.
Look for:
WHS training
PPE usage
equipment handling training
safe chemical management
incident reporting processes
site inductions
9. Communication & Responsiveness
Great cleaners communicate well.
They should:
give updates when needed
notify you of issues (spills, damage, hazards)
respond quickly to messages
provide a clear contact person
Poor communication usually leads to poor cleaning.
10. Local Business With Strong Reputation
Hiring a locally owned Brisbane cleaning business often means:
better customer service
faster response times
consistent staff
more accountability
personalised cleaning plans
Local companies depend on reputation — so they work harder for clients.
Need Reliable Commercial Cleaning Across Brisbane, Logan or the Redlands?
Diamond Commercial Cleaning provides high-quality, contract-based cleaning:
Government and community facility cleaners
✔ Police-checked
✔ Blue Card approved
✔ Reliable and consistent
✔ Eco-friendly products
✔ Tailored cleaning plans
✔ After-hours options available
Request a Free Quote
📞 0422 814 540
📧
diamondcleaningcommercial.bne@gmail.com
